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RBI Releases July 2026 Citizen's Charter Processing Status

The Reserve Bank of India processed 20,628 applications under its Citizen's Charter during July 2026, completing 99.9% of them within set timelines.

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The Reserve Bank of India (RBI) processed 20,628 applications under its Citizen’s Charter during the month of July 2026. Out of these, 20,609 applications (99.9%) were processed within stipulated timelines, while 19 applications (0.1%) exceeded the designated timeframe.

The central bank started the month with 2,613 pending applications and received 21,937 new submissions in July. Additionally, 664 applications were referred back to applicants seeking further information, bringing the total working volume to 23,886 applications.

At the end of July 2026, 3,258 applications remained pending. Among these, 3,239 were within the expected processing timeline, while 19 were beyond it, primarily due to pending inputs from external agencies. The RBI confirmed that 213 services are currently covered under its Citizen’s Charter.

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  • rbi.org.in
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RBI · Reserve Bank of India · Citizen's Charter · Banking · India

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