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Learning lesson 4 of 20

When and how to seek professional help

Signs that it is time to talk to a professional, where to start in the U.S., and what to do in a crisis.

Sources reviewed October 19, 2026

What you'll learn

  • Recognize signs that call for professional help
  • Know where to start
  • Know the crisis numbers

Signs it is time

Seek help if symptoms such as sadness, worry, irritability or sleep changes last two weeks or more, make it hard to work, study or care for family, or if you are using alcohol or drugs to cope.

Where to start

A primary care doctor can check for physical causes and refer you. Community health centers, employee assistance programs, university counseling centers and insurance member services can also help you find a therapist, including some who speak Arabic.

What to ask

Is this professional licensed? What approach do they use? Do they accept my insurance or offer a sliding fee? Can sessions be online? It is fine to try someone else if the fit is not right.

Privacy

Licensed health professionals in the U.S. are generally bound by confidentiality rules, with limited exceptions such as immediate safety risks. You can ask about privacy at the first appointment.

In a crisis

Call or text 988 to reach the 988 Suicide & Crisis Lifeline. If someone is in immediate danger, call 911.

Caution: If you are thinking about suicide or are in crisis in the U.S., call or text 988 (Suicide & Crisis Lifeline). In an emergency, call 911.

References

General education, not medical diagnosis or treatment. Ask a health professional about your situation. In an emergency call 911; for a mental health crisis call or text 988.

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